Service Excellence

Certifications and Compliance Programs

RadiusPoint’s compliance programs reflects our resilient dedication to software, process innovation and constant improvement on our Client’s behalf. Our highest priority is achieving phenomenal ROI objectives for our Clients while providing excellent customer service and earning customer longevity.   To accomplish this, RadiusPoint achieves various financial, security, technology and process certifications.

Safe Harbor

RadiusPoint and ExpenseLogic, RadiusPoint’s proprietary software self-certifies to the US Department of Commerce Safe Harbor Framework.  With this annual certification for both our process drive company and our software company, we can assure our Clients that we provide extraordinary levels of privacy with regards to our Client’s invoice data as mandated by the European Commission for international data transfer.

SSAE NO.16

RadiusPoint achieved Sarbanes-Oxley (SOX) compliance annually through our SAS 70 audits.  SAS 70 was then replaced with SSAE 16 audits that applied a stronger audit focus on technology IT processes, security, and documentation.   RadiusPoint is audited annually to demonstrate the maintenance of control objectives and smartly designed control activities.

Energy Star

RadiusPoint has a fundamental commitment to both saving clients’ money on their energy bills and protecting the environment. We believe that an organization-wide energy management approach will help our clients improve their bottom line and preserve the environment for future generations. By helping our clients to better understand their energy usage we can help them reduce energy consumption. By using ExpenseLogic, our proprietary software platform, RadiusPoint customers can save on direct utility costs and millions of kWh each year.

ISO 9001:2000

In 2001, RadiusPoint achieved ISO certification through bi-annual audits through a registrar. Prior to 2008, there were no certifying agencies or certifications to document processes for Expense Management services and software resulting in  RadiusPoint writing and documenting all processes certified annually until 2008. Sarbanes-Oxley certification became a standard for financial organizations in 2008 when RadiusPoint began using the ISO. RadiusPoint continues to use the ISO processes for delivering excellent customer service.

Carbon Footprint Reporting

Understanding your organizations Carbon Footprint is the first step in managing your carbon emissions that make up your Carbon Foot Print.   RadiusPoint’s line item detail of the invoices creates the necessary reporting for the various reporting protocols including the UK Carbon Emissions Reporting for Scope 2 reporting.

SAP Interface

Reducing workload and manual tasks is priority number one with partnering with RadiusPoint. Having the capability to interface directly into your organizations SAP Accounting software is a standard capability.  RadiusPoint understands that each client is different and will write the spec file for interfacing based on your specific accounting needs.  RadiusPoint interfaces with most Accounting Software Programs including- JD Edwards, PeopleSoft, Great Plains, many more.

Internal Audit

Auditing of processes ensures that our Client’s receive the benefits that are a part of their specifically tailored solution.   RadiusPoint staffs a team of Internal Auditors that provide daily audit stats on timing of invoices processed, software audit requirements and accuracy of service tickets created in our Support Desk department.  Ensuring accuracy and timing requirements represents RadiusPoint’s dedication to our Client’s needs.

 

PCI Compliant

RadiusPoint’s software, ExpenseLogic is PCI compliant, and certification is provided as security scans are performed as a regular part of maintenance.  ExpenseLogic uses VeraCode (put a link to them here) software to scan, identify, and fix any areas of issue as a part of ongoing security maintenance.

Certified Outsourcing Professional

A portion of RadiusPoint’s personnel became certified as a Certified Outsourcing Professional (COP) through the International Association of Outsourcing Professionals (IAOP).   Being a process driven outsource solution is a top priority for RadiusPoint, and training and certification through an independent organization like IAOP is a must. IAOP is the association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification and excellence to improve business service models and outcomes.

HIPAA Compliant

While ExpenseLogic does not handle patient data, our software is being used with healthcare providers and is compliant with HIPAA requirements for data security.

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RadiusPoint's Partner Program

Your clients are the heart and soul of your business. You’ve already helped them achieve success by leveraging your expertise to their benefit. Now strengthen that connection by taking your relationship to the next level with RadiusPoint's Partner Program.

By working with RadiusPoint, you represent a more complete solution for them. It’s the perfect way to expand on the value you already provide. It’s what will set you apart from other companies they deal with on a daily basis.

RadiusPoint views members of our partner program as an extension of our team, playing an integral role in business development and growth. RadiusPoint’s business partner’s benefit from having market leading expense management solutions to support your businesses growth, along with helping to generate new opportunities and increased profitability.

As a RadiusPoint Partner, you'll have exclusive rights to bundle what you do best with our software & services, while creating a new revenue channel.

Please contact us now for more information.

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