Communications Lifecycle Management (CLM)

RadiusPoint’s Communication Lifecycle approach allows your organization to track the entire lifecycle of any communication invoice. The ExpenseLogic platform helps you manage the accuracy, order placement to fulfillment, processing and payment of your communication invoices. Using RadiusPoint’s proactive approach to managing your company’s telecom invoices has been shown to save 12 – 18% per month in expenses with telecom expense management.

Order Management with RadiusPoint takes an end-to-end approach from Auditing current services, activating new services, and managing delivery with our provisioning & procurement services; Eliminating the chaos in an environment that is made increasingly complex by third parties, multiple vendors and multiple technologies.

Our Communication Life cycle Management includes loading both paper and electronic invoices into the system, coding the charges, creating an exceptions report, setting up approval for payment, and interfacing with your current financial systems. RadiusPoint can also take responsibility for any Moves, Adds, and Changes in addition to making payments to vendors directly on your organization’s behalf.

 

ExpenseLogic's reporting system allows you to drill down expenses in real time by Type, Cost Center, Location, Vendor, User, Region, etc. Our managed services solution reconciles the invoices down to the line item level to immediately identify overcharges and errors.

Expense Management Service Options:

  • Receipt and loading of all invoices into ExpenseLogic
  • Provision of GL Interface file and Accrual file; Interface capability with HR and Imaging software
  • Expense Allocation
  • Invoice Payment
  • Contract Compliance
  • Error Reconciliation with vendor
  • Dispute and Credit tracking
  • Ongoing Coding changes/updates
  • Document Imaging and Management
  • Budget/Forecast reporting
  • Continuous audit and error identification

Asset Inventory & Management (Device Management)

Managing the assets of your organization can be a time consuming process. Mobile devices represent one of the fastest growing corporate costs, and also one of the least understood. RadiusPoint’s ExpenseLogic software has been helping companies get the most out of their wireless telecom budget by managing carrier expenses. RadiusPoint can help you reduce mobile expenses by 10-30%, without changing vendors.

Provisioning and Procurement

Order Management with RadiusPoint takes an end-to-end approach to auditing current services, activating new services, and managing delivery in an environment made increasingly complex by third parties...Read More

Utility Management

RadiusPoint manages the process from initial audit to vendor payment utilizing our ExpenseLogic software. ExpenseLogic sets parameters, contract rates and hunts for exceptions with every bill to identify leaks and other inefficiencies in the system. It provides an unparalleled approach to utility bill analysis that helps your business maximize value from your utility services going forward.

Invoice Management

The reporting system in the ExpenseLogic platform allows you to drill down expenses in real time by Type, Cost Center, Location, Vendor, User, Region, etc.

Invoice Processing

The RadiusPoint Invoice Processing service tracks the entire lifecycle of an invoice. The ExpenseLogic platform helps you manage the accuracy, processing, and payment of your telecom invoices.

Analytics

Business intelligence Reporting Analytics (link to this page) is at the heart of what RadiusPoint’s ExpenseLogic software was written to do. Utilizing the latest in techniques and tools, ExpenseLogic transforms your raw data into meaningful and useful information through real-time detailed reporting via dashboards, Excel files, PDF’s, etc. to give granular views into your Telecom, Wireless, Utility and Loss Prevention Invoices through reporting analytics.

Communications Lifecycle Management (CLM)

RadiusPoint’s Communication Lifecycle approach allows your organization to track the entire lifecycle of any communication invoice. The ExpenseLogic platform helps you manage the accuracy, order placement and fulfillment, processing and payment of your communication invoices. Using RadiusPoint’s proactive approach to managing your company’s telecom invoices has been shown to save 12 – 18% per month in expenses with telecom expense management.

Contracts

Managing the contract is the first step in ensuring that the rates promised during the sourcing and proposal process are being delivered.

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We know the importance of expense management.

Telecom Expense Management (TEM)

Are your telephone, data, long distance, and wireless expenses being accurately managed?  RadiusPoint’s services include the following invoices:

  • Telephone, Traditional Business Service , VoIP, Internet
  • Data
  • Long Distance
  • Conferencing
  • Convergent billing
  • Wireless

Using RadiusPoint’s proactive approach to managing your company’s telecom invoices has been shown to save 12 – 18% per month in expenses with telecom expense management.

Clients benefit from our expertise throughout every step of the TEM cycle, from Inventory Audit, to Invoice Processing, to tracking and managing records, all the way to paying vendors upon completion.

Utilizing its best-in-class software, ExpenseLogic, RadiusPoint's experienced staff can oversee and manage complex business telecom portfolios. This provides CFOs, Comptrollers and Telecom managers the visibility over their entire organization, allowing their telecommunications to transition from a cost allocation into a profit center.

RadiusPoint’s software ensures that you’re seeing meaningful billing information that helps organize your costs. ExpenseLogic allows you to easily share reports with one person, multiple users, or across entire departments. placing high-level detail into the hands of those who need it most, allowing for greater accountability.

We know the importance of expense management. Call us or Contact Us for more details.

Organizations have historically implemented Telecom Expense Management (TEM) with the idea of reducing costs. However, as the industry has matured, these same organizations have discovered that, while identifying cost savings is important, establishing a well-defined and data-driven program with strong analytics is the key to driving true business value across the entire communications lifecycle.

RadiusPoint solutions:

Expense Management Service Options:

  • Receipt and loading of all invoices into ExpenseLogic
  • Provision of GL Interface file and Accrual file; Interface capability with HR and Imaging software
  • Expense Allocation
  • Invoice Payment
  • Contract Compliance
  • Error Reconciliation with vendor
  • Dispute and Credit tracking
  • Ongoing Coding changes/updates
  • Document Imaging and Management
  • Budget/Forecast reporting
  • Cocontinuous dit and error identification

Making the transition is seamless with RadiusPoint’s solution. We will interface with your various vendors including imaging vendors like Image Now, Scan One; Accounting software platform such as SAP, JD Edwards, People Soft, SAGE 100; or your current MAC ticketing system, examples include Service Now, or Start Ticket systems.

Many customers begin with an Inventory Audit providing impressive results.

For example, RadiusPoint recently performed an audit for an auto parts dealer, discovering over 50 toll-free lines that did not belong to the organization, and identified over 800 lines that were not billing under the corporate contract rate. In total, RadiusPoint has saved this company over $104K per year.

Expense Management Service Options:

  • Receipt and loading of all invoices into ExpenseLogic
  • Provision of GL Interface file and Accrual file
  • Expense Allocation
  • Detailed breakdown by kWh, therm, CCS or gallon
  • Tracking of usage
  • Invoice Payment
  • Rate negotiation and tariff compliance
  • Continuous audit and error identification
  • Error Reconciliation with vendor
  • Dispute and Credit tracking
  • Ongoing Coding changes/updates
  • Document Imaging and Management
  • Budget/Forecast reporting

Reporting capabilities:

  • Inventory of each meter number by location
  • Type of service billed by kWh, therm, CCF or gallons
  • Audit by contract or tariff unit cost
  • Audit by client specified limits or percentage variance
  • Inventory and reporting of deposit amount and release date
  • Inventory capability for garbage i.e. size of container and number of pick up details
  • Budget and forecasting reporting
  • Trailing 12 month trend reporting

 

Learn more about what RadiusPoint can do for your business.

Wireless Expense Management (WEM)

Mobile services are the fastest growing component in a company’s telecom budget. Working with RadiusPoint to manage your wireless devices, your business can put into place an effective yet realistic plan that both enforces corporate wireless policy, and controls usage, which is critical to controlling costs.

Managing wireless expenses can be a burden on your enterprise’s IT and telecom staff, and can produce unnecessary bottom line costs. Using ExpenseLogic’s powerful reporting analytics that break down all charges, RadiusPoint will analyze your data, compare usage to plan, and make sure that you are not overpaying for any unused minutes, unused wireless devices, data cards, or lines.

ExpenseLogic provides your business with accurate data visibility, cost control, improves efficiency, and reduces waste, giving you solid information to improve corporate planning, decision making, and budgeting, providing future cost reductions.

Expense Management Portal

  • Invoice Processing / Validation
  • Rate Plan Optimization
  • Vendor Dispute Management
  • Contract Negotiation
  • Cost Allocation Reports
  • Ad-hoc Reporting Based On Your Business Requirements

Policy & Procurement Portal

  • Policy Enforcement(MDM)
  • Customized Order Entry Portal
  • Device & Accessory Catalogue
  • Service Ticket Management
  • Inventory Management
  • Role Based Administration

Mobile Logistics

  • Spare Equipment Management
  • Next Day Device Replacement
  • Custom Kitting and Staging
  • Custom Delivery Solutions

Help Desk Services

  • Orders, Moves, Adds, Changes & Disconnects (MACD’s)
  • Tier 1-3 Tech Support
  • Device & Service Support
  • Mobile Application Support
  • Redundant Locations

Mobile Device Management

  • Complete Lifecycle Management
  • Sourcing Through Procurement
  • Central Policy Management
  • Secure Communications
  • Secure Remote Access
  • Secure Device Disposal

Mobile Device Management (MDM)

Mobile devices are becoming increasingly vital to any modern business, which means it’s also vital to have a proactive Mobile Device Management (MDM) solution. A centralized approach to MDM enables businesses to address the challenges associated with increased Enterprise mobility.

RadiusPoint can manage the entire wireless life cycle for the medium to Enterprise level business. We unify management, control, and reporting on the current inventory of devices and services. We control registration of users via Internet portal, seamlessly onboarding new devices, device management and optimization, 24/7 Support Desk services, and refurbish/recycle decisions. RadiusPoint will act as your consultant during contract sourcing and will assure vendor compliance.

Our MDM solution takes care of each device for its full life cycle, from provision to retirement.

What RadiusPoint’s MDM solution provides

  • Cost effective support of personal devices across all mobile operating systems under bring-your-own-device (BYOD) programs
  • Secured devices to prevent loss of corporate data and intellectual property
  • Centralized support of approved mobile applications and store
  • Expanded real-time tracking of unusual usage, such as international roaming and non-compliance
  • Expanded end user helpdesk support via over-the-air (OTA) support and business continuity
  • Device management
  • Mobile enterprise application platform
  • Contract sourcing, procurement & compliance
  • Help desk Support
  • Administration and operations
  • Hosting services: WEM, security