Communications Lifecycle Management (CLM)

RadiusPoint’s Communication Lifecycle approach allows your organization to track the entire lifecycle of any communication invoice. The ExpenseLogic platform helps you manage the accuracy, order placement to fulfillment, processing and payment of your communication invoices. Using RadiusPoint’s proactive approach to managing your company’s telecom invoices has been shown to save 12 – 18% per month in expenses with telecom expense management.

Order Management with RadiusPoint takes an end-to-end approach from Auditing current services, activating new services, and managing delivery with our provisioning & procurement services; Eliminating the chaos in an environment that is made increasingly complex by third parties, multiple vendors and multiple technologies.

Our Communication Life cycle Management includes loading both paper and electronic invoices into the system, coding the charges, creating an exceptions report, setting up approval for payment, and interfacing with your current financial systems. RadiusPoint can also take responsibility for any Moves, Adds, and Changes in addition to making payments to vendors directly on your organization’s behalf.

 

ExpenseLogic's reporting system allows you to drill down expenses in real time by Type, Cost Center, Location, Vendor, User, Region, etc. Our managed services solution reconciles the invoices down to the line item level to immediately identify overcharges and errors.

Expense Management Service Options:

  • Receipt and loading of all invoices into ExpenseLogic
  • Provision of GL Interface file and Accrual file; Interface capability with HR and Imaging software
  • Expense Allocation
  • Invoice Payment
  • Contract Compliance
  • Error Reconciliation with vendor
  • Dispute and Credit tracking
  • Ongoing Coding changes/updates
  • Document Imaging and Management
  • Budget/Forecast reporting
  • Continuous audit and error identification

Asset Inventory & Management (Device Management)

Managing the assets of your organization can be a time consuming process. Mobile devices represent one of the fastest growing corporate costs, and also one of the least understood. RadiusPoint’s ExpenseLogic software has been helping companies get the most out of their wireless telecom budget by managing carrier expenses. RadiusPoint can help you reduce mobile expenses by 10-30%, without changing vendors.

Provisioning and Procurement

Order Management with RadiusPoint takes an end-to-end approach to auditing current services, activating new services, and managing delivery in an environment made increasingly complex by third parties...Read More

Utility Management

RadiusPoint manages the process from initial audit to vendor payment utilizing our ExpenseLogic software. ExpenseLogic sets parameters, contract rates and hunts for exceptions with every bill to identify leaks and other inefficiencies in the system. It provides an unparalleled approach to utility bill analysis that helps your business maximize value from your utility services going forward.

Invoice Management

The reporting system in the ExpenseLogic platform allows you to drill down expenses in real time by Type, Cost Center, Location, Vendor, User, Region, etc.

Invoice Processing

The RadiusPoint Invoice Processing service tracks the entire lifecycle of an invoice. The ExpenseLogic platform helps you manage the accuracy, processing, and payment of your telecom invoices.

Analytics

Business intelligence Reporting Analytics (link to this page) is at the heart of what RadiusPoint’s ExpenseLogic software was written to do. Utilizing the latest in techniques and tools, ExpenseLogic transforms your raw data into meaningful and useful information through real-time detailed reporting via dashboards, Excel files, PDF’s, etc. to give granular views into your Telecom, Wireless, Utility and Loss Prevention Invoices through reporting analytics.

Communications Lifecycle Management (CLM)

RadiusPoint’s Communication Lifecycle approach allows your organization to track the entire lifecycle of any communication invoice. The ExpenseLogic platform helps you manage the accuracy, order placement and fulfillment, processing and payment of your communication invoices. Using RadiusPoint’s proactive approach to managing your company’s telecom invoices has been shown to save 12 – 18% per month in expenses with telecom expense management.

Contracts

Managing the contract is the first step in ensuring that the rates promised during the sourcing and proposal process are being delivered.

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We know the importance of expense management.

Telecom Expense Management (TEM)

Are your telephone, data, long distance, and wireless expenses being accurately managed?  RadiusPoint’s services include the following invoices:

  • Telephone, Traditional Business Service , VoIP, Internet
  • Data
  • Long Distance
  • Conferencing
  • Convergent billing
  • Wireless

Using RadiusPoint’s proactive approach to managing your company’s telecom invoices has been shown to save 12 – 18% per month in expenses with telecom expense management.

Clients benefit from our expertise throughout every step of the TEM cycle, from Inventory Audit, to Invoice Processing, to tracking and managing records, all the way to paying vendors upon completion.

Utilizing its best-in-class software, ExpenseLogic, RadiusPoint's experienced staff can oversee and manage complex business telecom portfolios. This provides CFOs, Comptrollers and Telecom managers the visibility over their entire organization, allowing their telecommunications to transition from a cost allocation into a profit center.

RadiusPoint’s software ensures that you’re seeing meaningful billing information that helps organize your costs. ExpenseLogic allows you to easily share reports with one person, multiple users, or across entire departments. placing high-level detail into the hands of those who need it most, allowing for greater accountability.

We know the importance of expense management. Call us or Contact Us for more details.

Organizations have historically implemented Telecom Expense Management (TEM) with the idea of reducing costs. However, as the industry has matured, these same organizations have discovered that, while identifying cost savings is important, establishing a well-defined and data-driven program with strong analytics is the key to driving true business value across the entire communications lifecycle.

RadiusPoint solutions:

Expense Management Service Options:

  • Receipt and loading of all invoices into ExpenseLogic
  • Provision of GL Interface file and Accrual file; Interface capability with HR and Imaging software
  • Expense Allocation
  • Invoice Payment
  • Contract Compliance
  • Error Reconciliation with vendor
  • Dispute and Credit tracking
  • Ongoing Coding changes/updates
  • Document Imaging and Management
  • Budget/Forecast reporting
  • Cocontinuous dit and error identification

Making the transition is seamless with RadiusPoint’s solution. We will interface with your various vendors including imaging vendors like Image Now, Scan One; Accounting software platform such as SAP, JD Edwards, People Soft, SAGE 100; or your current MAC ticketing system, examples include Service Now, or Start Ticket systems.

Many customers begin with an Inventory Audit providing impressive results.

For example, RadiusPoint recently performed an audit for an auto parts dealer, discovering over 50 toll-free lines that did not belong to the organization, and identified over 800 lines that were not billing under the corporate contract rate. In total, RadiusPoint has saved this company over $104K per year.

Expense Management Service Options:

  • Receipt and loading of all invoices into ExpenseLogic
  • Provision of GL Interface file and Accrual file
  • Expense Allocation
  • Detailed breakdown by kWh, therm, CCS or gallon
  • Tracking of usage
  • Invoice Payment
  • Rate negotiation and tariff compliance
  • Continuous audit and error identification
  • Error Reconciliation with vendor
  • Dispute and Credit tracking
  • Ongoing Coding changes/updates
  • Document Imaging and Management
  • Budget/Forecast reporting

Reporting capabilities:

  • Inventory of each meter number by location
  • Type of service billed by kWh, therm, CCF or gallons
  • Audit by contract or tariff unit cost
  • Audit by client specified limits or percentage variance
  • Inventory and reporting of deposit amount and release date
  • Inventory capability for garbage i.e. size of container and number of pick up details
  • Budget and forecasting reporting
  • Trailing 12 month trend reporting

 

Learn more about what RadiusPoint can do for your business.

Wireless Expense Management (WEM)

Mobile services are the fastest growing component in a company’s telecom budget. Working with RadiusPoint to manage your wireless devices, your business can put into place an effective yet realistic plan that both enforces corporate wireless policy, and controls usage, which is critical to controlling costs.

Managing wireless expenses can be a burden on your enterprise’s IT and telecom staff, and can produce unnecessary bottom line costs. Using ExpenseLogic’s powerful reporting analytics that break down all charges, RadiusPoint will analyze your data, compare usage to plan, and make sure that you are not overpaying for any unused minutes, unused wireless devices, data cards, or lines.

ExpenseLogic provides your business with accurate data visibility, cost control, improves efficiency, and reduces waste, giving you solid information to improve corporate planning, decision making, and budgeting, providing future cost reductions.

Expense Management Portal

  • Invoice Processing / Validation
  • Rate Plan Optimization
  • Vendor Dispute Management
  • Contract Negotiation
  • Cost Allocation Reports
  • Ad-hoc Reporting Based On Your Business Requirements

Policy & Procurement Portal

  • Policy Enforcement(MDM)
  • Customized Order Entry Portal
  • Device & Accessory Catalogue
  • Service Ticket Management
  • Inventory Management
  • Role Based Administration

Mobile Logistics

  • Spare Equipment Management
  • Next Day Device Replacement
  • Custom Kitting and Staging
  • Custom Delivery Solutions

Help Desk Services

  • Orders, Moves, Adds, Changes & Disconnects (MACD’s)
  • Tier 1-3 Tech Support
  • Device & Service Support
  • Mobile Application Support
  • Redundant Locations

Mobile Device Management

  • Complete Lifecycle Management
  • Sourcing Through Procurement
  • Central Policy Management
  • Secure Communications
  • Secure Remote Access
  • Secure Device Disposal

Mobile Device Management (MDM)

Mobile devices are becoming increasingly vital to any modern business, which means it’s also vital to have a proactive Mobile Device Management (MDM) solution. A centralized approach to MDM enables businesses to address the challenges associated with increased Enterprise mobility.

RadiusPoint can manage the entire wireless life cycle for the medium to Enterprise level business. We unify management, control, and reporting on the current inventory of devices and services. We control registration of users via Internet portal, seamlessly onboarding new devices, device management and optimization, 24/7 Support Desk services, and refurbish/recycle decisions. RadiusPoint will act as your consultant during contract sourcing and will assure vendor compliance.

Our MDM solution takes care of each device for its full life cycle, from provision to retirement.

What RadiusPoint’s MDM solution provides

  • Cost effective support of personal devices across all mobile operating systems under bring-your-own-device (BYOD) programs
  • Secured devices to prevent loss of corporate data and intellectual property
  • Centralized support of approved mobile applications and store
  • Expanded real-time tracking of unusual usage, such as international roaming and non-compliance
  • Expanded end user helpdesk support via over-the-air (OTA) support and business continuity
  • Device management
  • Mobile enterprise application platform
  • Contract sourcing, procurement & compliance
  • Help desk Support
  • Administration and operations
  • Hosting services: WEM, security

Contract and Invoice Management

Using the ExpenseLogic software platform RadiusPoint neatly organizes invoices and contracts so they can be easily viewed at the touch of a button. Comprehensive document imaging, management, and archival allows managers to effortlessly oversee the costs of the organization.

Contracts:

Managing the contract is the first step in ensuring that the rates promised during the sourcing and proposal process are being delivered. It assures and that any rate changes and discounts are realized on your bottom line. With RadiusPoint, all contracts can be attached in the software for easy desktop retrieval. Contracted rates are used to audit each applicable line item on the invoice. ExpenseLogic can set a limit for any line item detail identified in a contract, creating one of the most thorough continuous audits in the industry. Meticulous management the contract ensures that the rates promised during the Proposal and Sourcing phases are being delivered, and that the savings show up on your bottom line.

Invoices:

While the reports within ExpenseLogic are fully automated and complete with granular detail of each invoice, there are times when the invoice itself is needed for a clearer understanding of expenses. ExpenseLogic allows a permission-based user to review invoices at a desktop, send the invoice via email to departments, or save the invoice to a website for others to view. Enabling high visibility and ease of access helps your departments manage the expenses, and share information in an efficient manner.

Invoice processing Savings!

The RadiusPoint Invoice Processing service tracks the entire lifecycle of an invoice. The ExpenseLogic platform helps you manage the accuracy, processing, and payment of your telecom invoices. This includes loading both paper and electronic invoices into the system, coding the charges, creating an exceptions report, setting up approval for payment, and interfacing with your current financial systems. We can also take responsibility for any Moves, Adds, and Changes, as well as making direct payments to vendors on your organization’s behalf.

The reporting system in the ExpenseLogic platform allows you to drill down expenses in real time by Type, Cost Center, Location, Vendor, User, Region, etc. The managed services solution reconciles the invoices down to the line item level to immediately identify overcharges and errors.

Solution includes:

• Loading invoice (paper or electronic) into ExpenseLogic
• Checking for duplicate invoices
• Checking for new accounts
• Closing services at old locations
• Elimination of late fees
• Missing invoice research
• Creation of General Ledger interface file
• Creation of Accrual file
• Scanning and archival of invoices

Invoice Audit with Error Identification and Reconciliation

Billing errors are the scourge of an efficient organization, and most companies don’t have the time or personnel for auditing and reconciliation of every invoice.  RadiusPoint’s invoice audits, error identification and reconciliation producing a savings of 7 - 35% with no sales, carrier, or vendor changes required.

The reason is RadiusPoint’s software ExpenseLogic, which takes the guesswork out of auditing and reconciling invoices on a monthly basis.  Limits are set for each line item, and then ExpenseLogic audits against them on each and every invoice for maximum vendor accountability.  This billing invoice validation process is a proactive expense management approach, and a proven method for saving money.

Some of the savings indicators we see are:

  • Many small office locations
  • Decentralized: all bills sent to various office locations
  • Frequent changes in lines, service address, features, or configurations
  • No dedicated staff to manage new service adoption or service migration (e.g., VoIP MPLS)
  • Rapid network expansion or contraction without managing consolidation of service contracts
  • Mergers, acquisitions, divestments, or sales channel changes
  • No continual management of contractual commitments or expiration dates
  • No management of rebates, allowances, and discounts
  • No ongoing optimization of contract terms

If any of these apply, RadiusPoint invoice auditing can reduce your expenses.

 

Asset Inventory & Management (Device Management)

Managing the assets of your organization can be a time consuming process.  Mobile devices represent one of the fastest growing corporate costs, and also one of the least understood.  RadiusPoint’s ExpenseLogic software has been helping companies get the most out of their wireless telecom budget by managing carrier expenses.  RadiusPoint can help you reduce mobile expenses by 10-30%, without changing vendors.

Poor tracking can allow expenses to spin out of control very quickly.  If you don’t know what resources you have, it’s impossible to use those resources effectively.  RadiusPoint knows eliminating unneeded lines, streamlining services, and tracking equipment from a central location can result in substantial cost savings.  Additionally, if you’ve been overcharged by the wireless carriers, we can help you obtain refunds.

Recovery and redeployment immediately reduces equipment expenditures, and ensuring that the decommissioned equipment is completely wiped of data will protect your company from possible breaches in security.  As the quantity and usage of wireless devices continue to explode, RadiusPoint makes sure that your company can contain the costs.

Reporting Analytics

Business intelligence is at the heart of what RadiusPoint’s ExpenseLogic software was written to do. Utilizing the latest in techniques and tools, ExpenseLogic transforms your raw data into meaningful and useful information through real-time detailed reporting via dashboards, Excel files, PDF’s, etc. to give granular views into your Communication, Telecom, Wireless, Utility, and Loss Prevention Invoices through reporting analytics.

Communication, telecom, and utility expenses are often the second or third largest business expenses after payroll. ExpenseLogic’s extensive data capture and reporting capabilities will ensure your spend is correct before payment leaves your office. Employing a robust permissions-based web reporting tool, ExpenseLogic gives each member of your team exactly the level of detail they need to be effective.

RadiusPoint takes a tailored set-up approach with ExpenseLogic, building into the database every detail that makes your organization run efficiently. ExpenseLogic allows for all impossible-to-manage invoices to be easily administered, audited, and paid on time.

A few of the reports that are offered:

  • Dashboard Views – This provides for 5 different dashboards available upon log in with chart and graph information that is relevant to a certain job title, Finance, Inventory, Contract, Invoices, Telecom, Facilities, etc..
  • SQL Ad Hoc Query – Truly unique pre-determined Ad Hoc Queries are available with the SQL Ad Hoc Query section
  • Exception Reporting – Identifies in line item detail overcharges billed by the vendor
  • Long Distance Audit by Service type – Identifies the amount of minutes and cost by service type with audit verification of contract rate
  • Long Distance Audit Monthly Service fee – Identifies the monthly service fees by location with audit verification of contract rate
  • Long Distance Line Analysis – Identifies the numbers billed by the long distance vendor for verification against Inventory database.
  • Long Distance Vendor Call Accounting - Identifies the Call Detail billed by the vendor.
  • PBX Call Accounting – Offers a variety of reporting options for Call Accounting
  • Minimum Annual Revenue Commitment (MARC) Analysis – This area lets you analyze your MARC against the contract commitments
  • Invoice Approval – This features allows invoices to be approved within the software for audit tracking
  • Invoice Image – View invoice images in multiple areas throughout ExpenseLogic
  • Missing Bill Reporting – Identifies invoices that have not been entered into ExpenseLogic within a specific time period. Time period is changed as necessary.
  • Wireless Zero Usage Reporting – Identifies all Wireless lines that have had no usage within a specified time period
  • Wireless Device Reporting – Intricately detailed information with over 70 fields of information about Wireless Devices being managed
  • Wireless Plan Reporting – Detailed plan information for contract or non contract rates and services
  • Wireless Inventory – Inventory Database of all Wireless information included users, devices, plans, and includes all services with over 70 fields of information
  • Wireless SQL Ad Hoc Query – Truly unique pre determined Ad Hoc Queries are available with the SQL Ad Hoc Query section
  • Help Desk Management Reporting – Detailed MACD ticket reporting that shows full details of work completed, time spent and costs
  • Inventory Database – The Inventory Database is a repository for all services, 1FB, Data, PRI, 1MB, Broadband, Conferencing, Electric meter, Gas meter, etc.
  • Equipment Maintenance and Lease Database – This Database houses your specific equipment information by serial number, and includes information for lease and maintenance agreements, and payments
  • Contract Repository – Repository for contract images and contract terms, and conditions for all communication and utility contracts
  • Inventory Report – Quick snapshot or detailed report of all equipment and service inventory components
  • Master Detail and Summary reporting – Includes summary or detail report of invoices costs for specified time periods
  • Currency Converter
  • Many reports can be emailed to end users at a specified time monthly.

Solutions/Processes

RadiusPoint understands that the telecom, utility, and loss prevention invoices are unique and need special attention. Our focus on these transactions has allowed ExpenseLogic to become the most intelligent and flexible software application and service offering in the industry. ExpenseLogic’s superior technology, coupled with the technical expertise of the RadiusPoint staff, transforms your billing data into immediate cost savings, strategic information, and insight.

 

Provisioning and Procurement

Order Management with RadiusPoint takes an end-to-end approach to auditing current services, activating new services, and managing delivery in an environment made increasingly complex by third parties, multiple vendors, and multiple technologies with our provisioning and procurement services.

Ordering services or troubleshooting existing services in a decentralized fashion can cost your organization thousands of dollars each year. RadiusPoint addresses your technology requirements and business operations with process analysis, solution deployment, and life-cycle management, saving your business both time and money. We aim to be a true partner for your business and technology transformations.

Reporting Analytics

Business intelligence is at the heart of what RadiusPoint’s ExpenseLogic software was written to do. Utilizing the latest in techniques and tools, ExpenseLogic transforms your raw data into meaningful and useful information through real-time detailed reporting via dashboards, Excel files, PDF’s, etc. to give granular views into your Telecom, Wireless, Utility, and Loss Prevention Invoices through reporting analytics.

Telecom and utility expenses are often the second or third largest business expenses after payroll. ExpenseLogic’s extensive data capture and reporting capabilities will ensure your spend is correct before payment leaves your office. Employing a robust permissions-based web reporting tool, ExpenseLogic, gives each member of your team exactly the level of detail they need to be effective.

RadiusPoint takes a tailored set-up approach with ExpenseLogic, building into the database every detail that makes your organization run efficiently. ExpenseLogic allows for all impossible-to-manage invoices to be easily administered, audited, and paid on time.

Expense Management

RadiusPoint understands that the telecom, utility, and loss prevention invoices are unique and need special attention. Our focus on these transactions has allowed ExpenseLogic to become the most intelligent and flexible software application and service offering in the industry. ExpenseLogic’s superior technology, coupled with the technical expertise of the RadiusPoint staff, transforms your billing data into immediate cost savings, strategic information, and insight.

 

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