As seen in CIO Review magazine!
Today, the telecommunication landscape is experiencing a dramatic transition with the advent of disruptive technologies such as satellites, optical fibers, SD-WAN and Wi-Fi among others. Along with this development comes the complication of managing huge amount of data from telecom services and invoices.
For organizations in this industry, a competent solution to these challenges is in dire need. This is where RadiusPoint© fits into the picture. With headquarters in Orlando, FL, RadiusPoint has staged itself with a commendable single-source management solution that streamlines telecom and wireless services and invoices. Sharon Watkins, CEO, RadiusPoint© asserts, “The telecom industry can’t keep up with the ubiquitous challenges and doesn’t have the time to identify savings.” Efficient management, analysis, and reporting of data can be done easily with the hands-on features of the software tool.
The company offers, ExpenseLogic™, an eighth generation cloud-based software, to manage the confusing, diverse telecom services and invoices. ExpenseLogic diminishes the wearisome effort needed to manage all telecom services like expensive billing errors and provides full Accounts Payable functionality, Error, and Exception reporting for complete error reporting, Contract Management for overage reporting and contract repository, and a Help Desk ticketing system. With access to real-time analytics, the robust software tool allows management to focus on their core responsibility, reducing their time utilized on the tedious analysis and reporting of billing data.
Unique functionalities of the software make paying bills cost-effective and empower enterprises to flourish. In addition to the range of services provided, ExpenseLogic™ is equipped with an Inventory Database to help clients manage their inventory of business lines, data circuits, wireless lines or toll-free numbers. The software platform facilitates the client’s ability to effectively manage the services and equipment at each site. “ExpenseLogic is a full service and support software that provides a holistic approach to Expense Management for telecom and utility invoices”, remarks Watkins.
Since its inception 26 years ago, ExpenseLogic has consistently met the clients’ needs, injecting new technological advancements to its services. The software also allows RadiusPoint’s customers to have their utility services managed. Moreover, to maintain a sturdy relationship with clients, RadiusPoint© employs Internal Auditors to audit the management of client services daily. “Talking to our clients to determine needs and the vendors to understand new technology that may benefit our clients is imperative,” explains Watkins.
RadiusPoint’s solutions have benefited several clients. A corporate Telecom department of a healthcare organization with global presence had a tough time managing their telecom services and invoices. Proper time management was not being adhered to and the department could not meet the deadline to pay their dues. However, once the company chose ExpenseLogic™, it managed to successfully earn a 448 percent ROI over a period of six months.
RadiusPoint© has always been ahead of the curve with the rapid growth of technology. This has helped the company develop effective solutions to the management hurdles of telecom services and invoices. As technology evolves, the company also feels the need for continuous development. The firm promises to continually improve its software to meet the reporting and analysis needs of clients, exceeding expectations of the telecom industry every time.