What is WEM
What we hear more often than not from our clients is that they have no idea what’s in their inventory. The high number of wireless devices issued out to employees is simply too much for managers to maintain alone, let alone have time to filter through hundreds of invoices to ensure all phone lines are active and accurate.
The other day, we had a client tell us more than 1 employee listed in their database was no longer with the company, but they were still paying for their cell phone! Our proprietary software, ExpenseLogic was able to flag this once identified and we could terminate immediately.
Thus, the service, Wireless Expense Management has formed.
What Wireless Expense Management (WEM)?
WEM is an extension of our Telecom Expense Management services and sounds exactly like its name, managing enterprises mobile and wireless expenses. However, simply auditing invoices are not enough to fully manage the device from procurement to retirement. As enterprises continue to adopt sophisticated smartphones and increase their wireless device spends, managing security, service costs, and procurement has become critical.
Gartner predicts by 2020, there will be over 20 billion connected ‘Things” in use. With more connections, costs will rise as well as security concerns. Partnering with a trusted provider to accurately monitor the setup of each device, invoice and user activity is essential so you are not overpaying for unnecessary charges or breaches in security.
RadiusPoint’s proprietary SaaS, ExpenseLogic reports big data analytics and breaks down all charges by line item audit. All of your company’s wireless information is hosted in the software to analyze data, compare usage to plan and make sure that you are not overpaying for any unused minutes, unused wireless devices, data cards, or lines.
Due to the inevitability of damaged devices or need to troubleshoot existing devices, RadiusPoint has extended their WEM services to offer an online ordering system via ExpenseLogic. This portal gives every employee the ability to submit change requests, order new services/devices, report trouble, etc. while providing data security, smooth processes, quick responses and historical data.
Whether your company adopted the Bring Your Own Device (BYOD) or you supply the devices, our goal is to be your partner to reduce wireless expenses with simplified data & tracking all the while improving employee efficiency.
To gain better insight into RadiusPoint’s WEM solutions, visit our case study and for more information on how RadiusPoint<span “> can save you both time and money, please visit our website or contact us today!