Telecom Expense Management
Telecom Expense Management (TEM) began due to the constant evolution of IT Communications. Over time, enterprises quickly realized managing expenses for multiple locations became cumbersome. Many enterprises have chosen to do their own TEM in-house as what they thought to be a simple, low-cost fix. However, to efficiently process invoices, maintain inventory, correct discrepancies, and overall manage the entire communications lifecycle can be nearly impossible with your main day to day job tasks. Additionally, the expansion of new devices has spawned security risks and other IT related concerns that have ultimately led managers to reconsider an outsourced approach.
Telecom Expense Management (TEM) is the process of managing large enterprises communications costs to include fixed voice and data, mobile devices, Unified Communications and Collaboration (UCC), VoIP, and any other IT related services. From support, provision, procurement, and tracking of inventory, we provide IT and Finance departments the necessary tools required for strategic technology decision making as well as emerging IoT deployments.
Here at RadiusPoint, we streamline processes to benefit our clients. These processes range from inventory audit to paying vendors. Through ExpenseLogic TM, our proprietary software, your telecom invoices are line-item audited against contract rates, company usage policies and much more.
Our proactive approach in managing your company’s telecom invoices focus on 3 key components:
Reduce your overall spend
Save time filtering through each line item
Full visibility on a single platform
While recognizing cost savings is important, maintaining a robust program is crucial to driving real results. Using our SaaS, cloud-based platform, we host all information associated with these costs in one easy-to-use software to audit and generate in-depth reports on a daily or weekly basis. By identifying billing errors and fees routinely, we organize costs and determine what inaccuracies need to be corrected and/or optimized for both wireline and wireless invoices.
RadiusPoint’s highest priority is allowing you to concentrate on the success of your company without the worry of wasted time and money. Last year, we were able to recover $52k in credits for our Healthcare client for mobile lines that were supposed to be canceled, but the vendor did not follow through. Having a company do the work for you and save money is not just smart, but incredibly efficient.
Some TEM companies may offer an ROI percentage for their clients but can they provide proof? Return on investment is such an important piece in providing these services as anyone would want to know what they are receiving in return for their compensation. If they offer a guaranteed ROI but after the first 6 months, cannot follow through, it’s time to move on. Make sure your TEM partner provides accurate and true information. Ask for samples and other work to ensure the numbers are real and also ask for client references to verify their word.
Clear Communication and Implementation
This is a big deal when TEM partners do not accurately represent the timeframe of implementation. Gaining control of vendor information and cost center location info takes time but not that much time. Having transparent communication from the very beginning is so crucial during the setup phase. Multiple meetings and phone calls with the key individuals on board is what will truly set the stage for the rest of the deliverables. Some enterprises are realizing that a TEM vendor will promise the sun moon and stars in under a month but then fail to timely put it in motion. If you cannot keep your word before the project actually begins, you can be sure the rest of the partnership will soon follow suit.
Work Smarter, Not Harder
ExpenseLogic TM is the powerful expense management software you need. Eliminate countless tedious hours and identify expensive billing errors and fees automatically.
ExpenseLogic TM easily performs your company’s Telecom Expense Management (TEM), Wireless Expense Management (WEM), and Utility Expense Management (UEM) in one, easy-to-use platform. So you can put the time and money back where it belongs – into your organization.
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