Solutions ExplorerNavigate the Buying Journey
Understanding your company’s intricate needs for processing invoices and managing expenses is the first step in your buying journey. Being able to see the outcome before you select a solution will not only save you time, but will give you and your team the assurances that you are going down the right path, with the right partner.
Most often the search for a solution will start in the Accounts Payable department because they may be experiencing issues getting the invoices processed in time to avoid disconnects or service interruptions. The Accounts Payable team is a unique group of individuals that have a broad range of duties and their actions touch every other department. The invoice information and image that they manage is needed by every other department at one time or another.
Some questions that the Accounts Payable team may have when looking at a solution:
Is the RadiusPoint solution the right one for your company?
Take a walk through the Solution to determine if we can meet your needs.
How quickly are the invoices processed?
RadiusPoint will process the invoices within a two day time period. This fast turnaround time will typically eliminate any late fee or disconnect service issues.
Will the solution identify past due invoices before Disconnects occur?
RadiusPoint works the Missing Bill report on a daily basis. ExpenseLogic has the Missing Bill report as a standard report that will allow our team to search for invoices that have not been received within a specific time period. The Missing Bill report feature also allows for tracking of the conversations with the vendors to retrieve the invoices and reminders if the invoice is not received and entered within a specific timeframe
Who is responsible for contacting each vendor to redirect the invoices?
RadiusPoint will take full responsibility of notifying the vendor to redirect the paper invoices and to set up electronic invoices during the set up time period to get the invoices included in the solution management.
Can the invoices be paid during this process or will we have to continue cutting checks?
RadiusPoint will take full responsibility of getting the invoices paid in a timely manner. In addition, RadiusPoint will create an Upload file that will interface with your current accounting software for proper allocation and to eliminate any keying of invoice information.
Who will be responsible to contact the vendor for a misapplied payment or disconnect notice?
RadiusPoint will take full responsibility for all invoices that are under the payment services to work with the vendor to correctly apply the payments and to resolve any disconnect notices.
Can the solution provide an Interface file, or will our AP team need to enter the account information into our accounting system?
RadiusPoint will create an Upload file that will interface with your current accounting software for proper allocation and to eliminate any keying of invoice information.
How can we view our invoice images?
There are multiple places within ExpenseLogic that you will be able to view your invoice information and the actual invoice image. In addition, an Image file can be provided weekly, if required.
How much time is going to be needed to interact with the solution provider’s team?
The goal is to drastically reduce the amount of time that your team has to interact with your vendors. Questions that occur on the invoices such as new services added would be questioned by RadiusPoint however many of these types of questions can be resolved by copying RadiusPoint on the orders to the vendors.